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Terms & Conditions – ADM Kit Designer

 

1: Definitions

 

ADM Kit Designer owns and operates the following websites

 

www.admdirect.co.uk

 

www.admkitdesigner.co.uk

 

www.admclubshop.co.uk

 

ADM Leisurewear Ltd registered address is Unit 1, Appleton Street, Wigan. WN3 4BZ. ADM Leisurewear Ltd company registration number is 05163966 (England and Wales)

 

In the terms and conditions outlined below, ADM Leisurewear Ltd is referred to as the “Company”.

 

The “Purchaser” is the individual, club, company or institution, to whom the quotation is addressed or by and on behalf of whom the order is placed.

 

2: Price

 

Unless contractually agreed, the company retain the right to change prices, carriage costs and specifications without prior notification. The company will not accept any liability or third party loss in the event the company change prices, carriage costs or specification without notification.

 

In the case of the company providing a written quotation, the validity of prices quoted will be 30 days from date of quote. After such time the company has the right to change prices and requote if necessary.

 

If orders are delayed or suspended by the purchaser’s instructions or lack of, then the company has the right to adjust prices to reflect the costs incurred on the company. Quotes are based on quantities required and if these are changed by the purchaser before orders are confirmed then the company also has the right to change the quote supplied to reflect the change in quantity required by the purchaser.

 

3: VAT

 

All adult sizes plus VAT at the rate ruling at the time of delivery. Child sizes zero rated. Certain larger children’s sizes may be VAT applicable.

 

4: Presentation Of Product Details

 

Product images and colour options presented on the websites stated above (see point 1) or in any other form of media such as brochures and email content should be seen only as a guideline only. Colour representation is only as accurate as the web and print design processes allow.

 

Garment sizes are approximate and for guidance only.

 

5: Sample Request

 

All samples are charged at full RRP and payment is required in full before dispatch. Where samples have been agreed that they can be returned they must do so within 21 days from date of dispatch. Samples must be returned in good condition in the same packaging as received and include original labels.

 

Upon receipt of the returned sample products, a credit note or refund will be issued within 10 days. The company would suggest that returned sample orders should be sent via courier or registered post, the cost of which will be borne by the Purchaser. If the goods fail to arrive at the Company you will not be eligible for a credit note or refund. The Company cannot be held responsible for goods lost or damaged in the post. Goods returned after the sample return period stated above will be refunded at the discretion of the company.

 

6: Orders

 

All orders except for those paid for online must be confirmed in writing. The company will not accept or process any orders verbally. Once confirmation of an order has been received in writing, orders are processed within 48 hours. The company will then contact the purchaser to confirm all order details. Once the order has been confirmed between the company and the purchaser an expected delivery date will be provided. If delays occur due to the purchaser not supplying all the appropriate information (such as logos in a suitable format) then the company cannot be responsible for any delays in the delivery of the order date given.

 

If the company produces artwork to illustrate the products to be supplied, then once confirmed these graphic sheets are a binding contract between the purchaser and the company. It is the purchasers’ responsibility to check the prices quoted and the detailed graphic sheets prior to order confirmation. All colours and designs illustrated by the company on the graphic sheets provided are for visual guidance only. Logos are not shown to scale on any of the graphic sheets or illustrations provided.

 

Sampling of logos maybe provided and once confirmed by the purchaser cannot be changed. Any delays in approving samples provided by the company by the purchaser, may result in a delay in the production of the order. The company will not be responsible for any such delays.

 

Orders received via the website www.admclubshop.co.uk are only processed once the online shop has been closed as requested by the purchaser. Once the online shop closes all the orders received for that shop will be collated and processed together and treated as one complete and confirmed order. No changes to the individual orders, refunds or any additions can be made to this complete order once the online shop orders have been processed.

 

Any orders that are affected by out of stock items the purchaser will be contacted by the company and either given a new expected delivery date for the product ordered or the option to request a refund or change the product to a similar priced garment that is available. Any delays by the purchaser to inform the company of their decision could result in delays in receiving the order which the company would not be responsible for. If the purchaser does not respond then the company will assume that the purchaser is willing to wait until the product ordered comes into stock on the new date specified.

 

7: Order Schedule

 

The company aim to delivery all stock related orders within a 2-4 week period. The company will provide an expected delivery date on confirmation of the order with the purchaser. Where possible the company will aim to meet any deadlines the purchaser has requested.

 

The companies made to order garments will be delivered within a 4-7 week period once the order has been confirmed with the purchaser.

 

Orders via the website www.admclubshop.co.uk are only processed after the online shop has closed and then delivered 3-4 weeks after this date to one central address agreed with the shops main point of contact.

 

8: Cancelled Orders

 

Once all orders have been confirmed by the purchaser the order cannot be cancelled unless the purchaser agrees to pay any costs incurred by the company and a restocking fee of 30% of the full order value if garments have already been purchased by the company. Once garments have been customised in anyway no order can be cancelled by the purchaser and the purchaser is liable for payment of the whole order.

 

9: Delivery

 

If not collecting orders from the company all orders are sent via courier on a 24hrs next working day service.

 

The purchaser must provide a full postal address and ensure that arrangements have been made to take receipt of the order on the day of delivery by the courier firm. The company will send out all orders in one consignment to the purchaser who then would be responsible for distributing individual orders to their members. Once delivered the purchaser must notify the company of any shortages not highlighted within 3 days. The company cannot take responsibility for boxes once opened and then left unattended in any public area for any given time.

 

The company will endeavour to meet the expected delivery date provided at time of order confirmation. The company shall not take responsibility if it is not able to meet its obligations to the purchaser due to conditions that constitute “Force Majeure” meaning an excusable delay, unforeseen circumstances proved to be beyond the reasonable control and without the fault or negligence of the purchaser but not limited to acts of God, natural disasters, fire, flood, explosions, earthquakes, accident, failure of power supply, or strike by company employees that prevents the purchasers orders from being completed to the satisfaction of the purchaser. In such circumstances the purchaser can by written notice cancel the order but would be required to pay for work done up until that point in full.

 

10: Refunds & Returns

 

All orders placed on the online shop site (www.admclubshop.co.uk) are classed as customised items and therefore are not refundable. All items purchased via www.admdirect.co.uk that have been customised in anyway are also non-refundable. Garments manufactured in accordance to designs created via www.admkitdesigner.co.uk are also non-refundable by the company.

 

If it is the purchasers opinion that the garment has been supplied incorrectly by the company or it is felt that the items are faulty or have a defect please contact the company via email or phone. Before returning any garments, the company may request sending a photo of the fault/defect to first assess the issue raised. If a satisfactory solution cannot be agreed the company will ask for the defected items to be returned. The purchaser must provide any evidence of proof of purchase when sending the faulty garments back to the company. All faulty items should be returned to.

 

ADM Leisurewear Ltd

 

Unit 1

 

Appleton Street

 

Wigan

 

WN3 4BZ

 

If the garments are found to be faulty or supplied incorrectly the company will refund postage and replace the items free of charge.

 

11: Website Content Errors

 

The company will not be responsible for any typing errors or use of incorrect product information and pricing. The company have the right to make any changes to product pricing and information without notice.

 

If a product has been ordered that has been listed with an incorrect price the company have the right to refuse or cancel the order even if payment has been made unless the correct price is charged for the purchase.

 

12: Limitation Of Liability

 

The company nor any of its directors or employees will be liable for loss or damages arising out of or in connection with the use or inability to use the services offered through the websites.

 

13: Complaints & Comments

 

Please use the Contact us section of the website if you have any comments or complaints about the service supplied by the company.